Summary:

Supports the Executive Administrator in providing leadership, management, and development of the hospital culture and quality standards of care.

The DON is accountable for the management and development of quality, client-focused services. In achieving this goal, the DON is responsible for ensuring standards of care within the Nursing Department. Maximizing client and employee satisfaction and development of standards of service is key. 

The DON is accountable for the management team, planning for and driving the strategic plans of the Board of Directors, ensuring all components of legislative requirements are met: MOH, labor laws, building codes, service contracts, and all that the hospital is maintained to the highest standards.

Responsibilities:

• Develop strategic nursing care vision, service development strategy and plans in collaboration with Executive Administrator and Chief Medical Officer.
• Manage staff development and performance and maintain staffing levels set via approval of department staffing budgets.
• Ensure services provided are appropriate to the needs of local people we support and are delivered to the best possible standards.
• Direct in-patient IT systems implementation and training, as well as assist in performing QI on systems throughout the hospital IT network.
• Ensure compliance with legal requirements, regulation, codes of practice, and organizational health and safety policies and procedures. Maintain a safe work environment for staff and customers.
• Report to the EA on customer satisfaction, compliments, and complaints in a format to establish best practices or steps for improvement.
• Participate in organizational projects.
• Maintain key performance indicator tracking and report on trends through monthly reporting and statistics to EA.
• Provide financial management leadership in Nursing Department.
• Promote and demonstrate organizational values and standards, and ensure effective and appropriate communication within the organization.
• Develop an effective hospital culture through leadership in multi-cultural harmony, training, and staff development.
• Develop and implement an ongoing nurse training plan to ensure constant delivery of quality nursing care.

Requirements:

• Bachelor's degree in Nursing from the USA or Canada required
• Master's degree in Nursing strongly preferred
• Current PALS, BLS, and ACLS
• Current RN license in the USA or Canada
• Three years current experience supervising a minimum of 25 nurses in a multi-specialty general hospital setting.
• Experience participating in Quality of Care programs in inpatient, surgical, and outpatient settings.
• Two years experience in providing direct nurse training.

 Fluency in Portuguese or Spanish is required.